The roll-out of Obamcare and the insurance exchanges offer a look into how government works. By comparing this with how private business handles major projects, we can see why the government is unsuited for handling projects on this scale.
This was a huge project. It should have had a three-year implementation. Instead it was created in less than a year. This was because of politics. Major decisions were postponed until after the election.Finally, warnings that the site was going to fail were kept from the President.
Projects do inevitably fall behind. When that happens, either the release date is moved or features are cut or both.
Upper management is given a realistic appraisal of the status.
Finally, if a bad product does make it out, the person at the top apologizes and people are fired. When Apple implemented a bad maps replacement, their chairman apologized. When Microsoft had a bad roll-out with Windows 8 and the Surface tablets, several top managers lost their jobs and the top man, co-founder Steve Balmer, was forced to accept early retirement.
With Obamacare, major decisions were made based on politics and no one has been held accountable. And this is just a web site.